Peace of Mind Package
The success of meetings, presentations and instruction is becoming increasingly dependent on the reliable performance of complicated AV equipment and sophisticated IT hardware and software. This can add a great deal of stress and worry for your instructors and presenters regardless of how familiar they are with the equipment they are using.
To give you the peace of mind that your meeting will not be unduly disrupted by equipment failure or lack of an experienced AV and IT technician, St. Andrew’s Club & Conference Centre is pleased to offer our “Peace of Mind” package. Whether you are using your own equipment, or equipment rented from us, the following services guarantee to keep your meeting running smoothly.
This service includes:
- Pre-meeting testing of all AV/IT equipment.
- Instructions and tips on optimal use of equipment.
- Technical support during the entire period of your meeting from our team of trained service
technicians located on-site and ready to enter your room when requested.
- Back-up replacement equipment in case of hardware failure of St. .Andrew’s provided
equipment. St. Andrew’s equipment inventory is stored on site and ready within minutes.
- In the event of failure of client’s own equipment, the peace of Mind package ensures we will
provide you with a replacement item at our standard rental rates.
- Complimentary FAX service.
St. Andrew’s is happy to provide audio and/or video engineers required for more comprehensive AV/IT presentations.
- Present during entire event, including breaks (replacement techs included at no additional cost)
- Optimum volume levels for each presenter
- Switch seamlessly between multiple PowerPoint files to minimize distraction to the audience (basic switcher complimentary)
- Play complimentary background music during breaks at appropriate sound levels
- Assist with any other requirements you might have
- Technician Rate – $75 / hour (minimum 4 hours)